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CRM for Consumer Businesses

The CRM Built for Selling to Customers

Capture every enquiry, follow up on WhatsApp, calls and email, and bring customers back — without losing people in personal chats.

Customer Profiles

Lead Capture

WhatsApp Follow-up

Call Reminders

Appointments

Repeat Customers

From the First Enquiry to the Next Visit.

Leads, orders and who still needs a call back stay on the same screen.

B2C CRM dashboard showing sales, invoiced versus received, clients and lead status

Leads in One View

New, hot and warm leads are on the dashboard, ready for the next follow-up.

Clients and Orders

See how many clients came in this month and move from a lead to an order.

Invoices and Quotes

Track what was invoiced against what was received, then open a quote from the same place.

Built for businesses that serve people directly

ClinicsSalons & SpasCoaching InstitutesRetail StoresReal EstateLocal Services

Enquiries Should Not Disappear into WhatsApp.

Enquiries arrive on WhatsApp, calls and walk-ins, then get lost

Staff forget to call back after the first conversation

The same customer is contacted twice, or not at all

No record of what was promised last time

Campaigns go out with no idea who already bought

Appointments and follow-ups live in personal phones

Repeat business depends on memory, not a system

Everything You Need to Win the Next Customer

From the first message to the next visit, every person has a profile and a next step.

Customer Profiles

  • One profile for every person
  • Phone, email and visit history together
  • Notes from the last conversation

Lead Capture

  • Enquiries from forms, calls and walk-ins
  • Source tracking so you know what works
  • Assign each lead to a staff member

Follow-up on Their Channel

  • WhatsApp, call and email reminders
  • A next step on every open lead
  • Stop losing people after the first reply

Appointments

  • Book the next visit or consultation
  • Reminders before the appointment
  • See who did not show up

Campaigns

  • Reach a segment, not your whole list
  • Offers for customers who have not returned
  • Keep campaign history on the profile

Bring Them Back

  • See who has gone quiet
  • Follow up after a purchase or visit
  • Turn one-time buyers into regulars

How It Works

01

Capture the Enquiry

Every call, form and walk-in becomes a customer, with a source and an owner.

02

Follow Up Fast

Reminders keep WhatsApp, calls and emails on schedule.

03

Book the Next Step

Schedule the visit, demo or appointment and remind them before it happens.

04

Win the Repeat Visit

Use history and segments to bring customers back instead of starting over.

Everything, Organised

Customers

  • Individual profiles
  • Contact details
  • Visit and purchase notes
  • Staff assignment

Leads

  • Web forms
  • Call logging
  • Lead status
  • Source tracking

Follow-up

  • WhatsApp reminders
  • Call tasks
  • Email follow-ups
  • Appointment reminders

Growth

  • Customer segments
  • Return campaigns
  • Quiet-customer lists
  • Simple activity reports

Why Choose Us

Built for Consumer Businesses

People, not companies. High volume, fast follow-up and repeat visits.

Meet Them Where They Reply

WhatsApp, phone and email stay tied to the same customer.

Your Team Can Start Quickly

Import contacts and begin follow-ups without a long setup project.

No More Forgotten Callbacks

Every open enquiry has a next action and a person responsible.

Customer Details Stay in the Business

History does not leave when a staff member changes their phone.

A Demo, Then Support

See it with your own follow-up process before you commit.

Who It's For

Clinics

Salons & Spas

Coaching

Retail

Real Estate

Restaurants

Fitness Studios

Local Services

Frequently Asked Questions

Ready to Follow Up with Every Customer?

Book a free demo and see how leads, WhatsApp follow-ups and repeat visits stay in one CRM.

Free demo. No obligation.

Keep every customer follow-up in one place

Get a Demo